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Consignment Guidelines

We carry shipments on an explicit understanding with the client regarding certain terms and conditions. There is a need to understand the Term and Conditions in order to avoid issues related to our services. These are as follows:

1. All consignments are booked by the Company from the Consignor in good faith in respect of the contents thereof. The consignment should not contain any such items or material which are prohibited or contraband by law.

2. In the event of the consignment containing the said items or material, the consignor agrees and undertakes to indemnify the Company in respect of all claims made by the third party in respect of the said terms of material. Further, the said material or items sent by the Consignor shall be solely at the consignor’s risk as to the costs and consequences thereof.

3. The Consignor Warrants to the Company that the description of goods as noted on this Waybill and contract confirms accurately to the actual contents of the goods and it does not contravene the provision of the Indian Postal Act or any other Law.

4. The Company shall not be liable for any loss, damage, mis-delivery or non-delivery of the Consignment caused on account of act of God, force major occurrence or any other cause reasonably beyond the control of the Company. No claim whatsoever on account of the above reason shall be entertained by the Company.

5. While the Company will endeavor to exercise its best efforts to provide expeditious delivery of the consignment in accordance with the regular delivery schedules, the Company shall not under any circumstances be liable for delay in delivery of the said consignment, regardless of the cause of such delay. Further, the Company shall not be responsible for consequences arising out of delay in delivery of the said consignment; and no claims whatsoever in that regard shall be entertained by the Company at any point of time.

6. The Company reserves its right to refuse delivery of any consignment if proper acknowledgment is not given, such as signature, Company seal, date and time of delivery. Further, the address of the Consignee should be given with Pin code Number as well as the telephone number to enable prompt delivery and easy identification. No Post Box address shall be entertained by the company. Further, no proof of delivery shall be given by the Company in respect of Post Box, tenders and Government documents.

7. The Company reserves the right to change the clauses mentioned in the terms and conditions without any prior notice.

Dangerous and Banned Articles: The following are the banned articles :

  • Currency
  • Liquids & Semi Liquids.
  • Perishables
  • Indian Postal Articles
  • All such commodities banned by Law from time to time
  • Food and Food Products containing liquids
  • Contrabands
  • Explosive Materials
  • Precious & Semi-Precious Articles
  • Substances liable to heating or catching fire under normal conditions experienced in transportations.
  • Toxic gases and compressed air of gas appliances
  • Flammables
  • Poisonous Articles
  • Radioactive Materials
  • Corrosive Materials
  • Solid and liquid chemicals
  • Pressurized cylinder or bottles
  • Uncrossed (bearer) drafts / cheque, currency and coins
  • Pornographic material.
  • All items that infringe the Indian Postal Act Of 1898 and all restricted items as per the guidelines of IATA

The above list is not exclusive of itself, all legally banned and contra-banned articles are prohibited from sending through our services. The responsibility of the customer to ensure that they do not misuse our services for any such article is exclusively the liability of them and for any illegal/dishonest use of our services are liable to be legally dealt by the Authorities, to which event we hold no responsibility to the same.